Frequently Asked Questions

Payments N₂O Chargers & Cylinders Shipping & Returns
Payments
What Payment Options Do You Offer?
Currently we only offer PayPal and Bank Transfer. We are working to integrate debit card and credit card payments soon.
How Long Does It Take To Get A Refund?

Payment made via PayPal will be refunded within one working day.

Payments made by credit/debit card will take 3-5 working days to refund.

How Do I Pay Via Bank Transfer?
Please contact us via WhatsApp Or Email. We will give you a reference and all details to include in the Bank Transfer.
Do You Accept Crypto Payments?
Here at The Cream Club we do accept crypto payments. Please contact us via WhatsApp or email before placing an order to arrange how you wish to pay by Crypto and we will be able to assist you.
Why Do Your Prices Change?

We strive to keep our prices consistent. However, our prices are determined on the prices we are charged by the manufacturers themselves.

The prices we are charged tend to fluctuate throughout the year.

N₂O Chargers & Cylinders
What Are Cream Chargers? And How Do They Work?
A whipped cream charger is a steel canister filled with nitrous oxide (N2O) that is used as a whipping agent in a whipped cream dispenser.
Cream chargers work due to nitrous oxide (N2O) dissolving in fat when held under pressure. When charging a canister into the dispenser, the N2O instantly dissolves the fat. The pressure is then released causing the gas to expand within the fat molecules, then dispensing the whipped cream.
What Are Cream Chargers Used For?
Cream chargers can be used for a multitude of purposes with the most popular being to create whipped cream. Furthermore, cream chargers can be used to add texture and flavour to components of sweet and savoury dishes, such as making foams, mousses and infusing alcohols, vinegars and oils.
Are Cream Chargers Legal?
Yes, cream chargers are legal for their legitimate uses such as in the catering industry for whipping fresh cream, infusing liquids like alcohols and vinegars as well as a popular food preservative. However, cream chargers contain nitrous oxide which is governed under the Psychoactive Substances Act 2016 under which nitrous oxide is illegal to consume for its psychoactive effects. 
How Old Do You Have To Be To Purchase Cream Chargers?
All purchasers of nitrous oxide (cream chargers) must be over the age of 18 years old. Orders containing cream chargers are sent on an Age Verified service where an ID is required on delivery!
How Many Canisters in a 640g N₂O Cylinder / Tank?

There is approximately 80 canisters in a 640g N₂O cylinder/tank.

Each canister is typically 8g. Therefore 640g / 8g = 80

How Do You Use a Whipped Cream Dispenser?
Cream whippers work by using small chargers filled with compressed nitrous oxide to aerate the liquid of your choice, and force it through a nozzle at the top. The chargers of nitrous oxide are small metal cartridges that need to be slipped into the sleeve of the canister. The sleeve is then carefully screwed into the side of the canister until the gas is released. When the trigger or lever is pressed in, the compressed gas mixes with the liquid to produce a foam
How Long Does Whipped Cream Last In A Dispenser?
Fresh whipped cream can be kept in a dispenser and stored in the fridge for up to 14 days. If you plan to keep your whipped cream for a longer period than a couple of days it is recommended to use a stabilising ingredient before whipping.
What Cream Charger Brands Do You offer?
We offer the following brands at the moment but the list is under constant change and new brands can be added and some remover; 

Cream Deluxe

SmartWhip

FastGas

Mosa

Liss

GoldWhip

Are Cream Chargers Recylable?
Yes, cream chargers can be recycled as they are made from 100% stainless steel. However, for each cream charger to disposed of, it will need to be completely emptied of the gas contents inside.
Shipping & Returns
Do You Offer Express Shipping?
Yes we offer DPD Express Shipping. Delivery is 1 -3 days.
How Long Does Shipping Take?

Standard Orders take 2 to 4 business days to ship.

Express Orders take 1-3 business days to ship.

 

*During busy periods we can take up to 1 day to process an order.

Where Do You Deliver To?

We currently ship everywhere in the UK.

We do not offer shipping to outside of the UK.

Can I Return Something If I Don't Like It?

Yes. We have a 14-day return policy, which means you have 14 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

We do not accept returns for products that have been used, or damaged. All of our products are put through rigorous testing before getting shipped out so be assured your items will arrive safely in perfect condition.

Do You Offer Click & Collect?
Yes we offer Click & Collect. Simply place an order online and give us a call to arrange when you would like to collect.
How Can I Cancel An Order?

o cancel an order, just send us a message on WhatsApp with your order number, stating that you wish to cancel your order.

If we have already shipped your product then you will need to return the product to cancel the order/get a refund.

**We do not accept returns for products that have been used, or damaged. All of our products are put through rigorous testing before getting shipped out so be assured your items will arrive safely in perfect condition.**

Do You Offer Shipping Labels To Return A Product?

Unfortunately we do not offer labels to return products.

If you have receive a product and are unhappy with it, then you need to pay for the shipping and return the product.

*We do not accept returns for products that have been used, or damaged. All of our products are put through rigorous testing before getting shipped out so be assured your items will arrive safely in perfect condition.

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For Any Questions Or Queries Please Email TheCreamClub@hotmail.com